Behavioural Interviewing: Taking the Guesswork out of Recruitment

Introduction

Research has shown that British companies waste more than £12 billion each year on recruitment mistakes [1]. By relying on their intuition at interview rather than asking the right questions, managers run the risk of appointing an unsuitable candidate - and this can cost a business both time and money.

Behavioural Interviewing: Taking the Guesswork out of Recruitment introduces the proven system of 'Behavioural Interviewing' to predict the future performance of candidates. The course explores how a well-designed, structured behavioural-interviewing program can help managers more accurately predict a candidate's potential for success on the job.

This course is structured around a series of engaging video clips featuring James Nesbitt. Key messages are delivered with simplicity and impact, making learning more memorable.

[1]: SHL, June 2004

Who is the course for?

Behavioural Interviewing: Taking the Guesswork out of Recruitment is suitable for managers, supervisors and anyone who needs to conduct successful selection interviews.

This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.

What will you get from this course?

When you have completed this course you will be able to:

• understand the principles of behavioural interviewing
• follow the four key stages to building a behavioural profile in an interview
• know which types of questions to ask and how to 'funnel' your questions to get detailed answers
• actively listen for openings and leads to uncover further behavioural information
• practise your new questioning techniques
• adapt your interview technique to different candidates

Course features

Famous faces including James Nesbitt will show you how to and how not to get a clear picture of how a candidate will perform in a new job from how you interview them. A manager who struggles to retain employees learns that he can discover the personal qualities of candidates before he employs them. By learning how to structure the interview around four key stages and using specific questioning and listening techniques managers are able to retrieve detailed information about candidates' past experiences to build a behavioural profile that can be compared to the job specification.

Set in everyday surroundings, well-known performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them. The familiar settings and witty role play will help you to apply the material to your own workplace.

Before you begin the course, you'll take a short test to help identify any knowledge gaps. As you work through the course, you'll be presented with simple exercises to check your learning. At the end there is a 15 question quiz to help sum up what you have learned.

You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course is available for six months from the date first accessed.

Course Code

104198BT034

Other courses you might be interested in

It's Your Choice: Selection Skills for Managers
Assert Yourself: Learning to be Assertive
Candidate References and Selection
Leadership and Management

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