Negotiating: Tying the Knot

Introduction

Whether it’s negotiating favourable terms for the purchase of raw materials, the sale of products or services, the contracts and terms of staff employment or the financial support needed to run a company, negotiation is a vital part of modern business.

By developing their skills of negotiation, the sales team might add 10% to sales revenue, the purchasing team may save 10% on the cost of raw materials, the human resources team might reduce staff turnover by 10%. Improving the negotiation skills of managers across the company will have a significant effect on the profitability of any business.

Negotiating: Tying the Knot gives a straightforward introduction to the art of successful negotiation. The course will help managers prepare properly for negotiation, polish their personal negotiation style and turn things around when negotiating gets tough. By the time they have completed the course, they’ll have the skills and the confidence they need to negotiate a better deal for their business.

Who is the course for?

Negotiating: Tying the Knot is suitable for anyone who needs to negotiate deals with customers or suppliers, but has little or no knowledge of how to achieve a solution that benefits both parties.

This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.

What will you get from this course?

When you have completed this course you will be able to:

• recall the three main stages of a negotiation
• know how to establish aims, priorities and bottom lines
• recognise which points of an agreement are subject to negotiation
• recognise the behaviour and body language that can aid or hinder a negotiation
• understand how to deal with threats and ultimatums and how to overcome deadlocks

Course features

Famous faces including Dawn French, Neil Flynn and Trevor Phillips will show you how to and how not to go about negotiating a business deal. The course follows the analogy of a developing relationship between two people that eventually leads to marriage despite a few hiccups along the way.

Set in everyday surroundings, well-known performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them. The familiar settings and witty role play will help you to apply the material to your own workplace.

Before you begin you’ll take a short test to help identify any knowledge gaps. As you work through the course you’ll be presented with simple exercises to check your learning.

You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course is available for six months from the date first accessed.

Other courses you might be interested in

Straight Talking: The Art of Assertiveness, Leadership, Problem Solving Skills

Course code

104198BT017

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