Sell It to Me: Essential Skills for All Salespeople

Introduction

The sales team are one of the largest cost items on the balance sheet – and their performance can make or break a company.  By ensuring that their sales skills are fully up-to-date, businesses stand a greater chance of seeing a sound return on their investment.

Whether the team sells face-to-face or over the phone, Sell It to Me!: Essential Skills for all Salespeople is a great introduction to the art of selling.  By exploring a wide range of everyday scenarios - from meeting the customer and establishing their needs to dealing with customer objections and closing the sale – it gives employees a better understanding of the key skills needed to make the sale.

Who is the course for?

Sell It to Me!: Essential Skills for all Salespeople is suitable for both new and experienced sales staff who need to develop or brush up on the skills they need to nurture professional and productive customer relationships.

This course is appropriate for any business sector, there are no formal entry requirements and employees do not need any prior experience.

What will you get from this course?

When you have completed this course, you will be able to:

• control conversations with a customer
• establish a customer’s needs
• explain a product’s benefits
• deal with customer objections
• recognise buying signals and close the sale

Course features

Famous faces including Josie Lawrence, Robert Lindsay and Martin Clunes will show you how to take control of all stages of the sale - from initial contact through to closing the deal.  The course examines different examples of ‘the sale that got away’ and delivers valuable new skills to help you forge the customer relationship, identify their needs, overcome their objections and close the sale.

Set in everyday surroundings, well-known performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them.  The familiar settings and witty role play will help you to apply the material to your own workplace.

Before you begin you’ll take a short test to help identify any knowledge gaps. As you work through the course you’ll be presented with simple exercises to check your learning.

You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course is available for six months from the date first accessed.

Other courses you might be interested in

Steps to Success: Professional Sales Skills
Call to Order: Converting Telephone Enquiries into Sales
Who Sold You This, Then?:  Effective After-Sales Service

Course code

104198BT030

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• You get value for money. Competitively priced, eCourses take place on-site so there's no need to waste valuable time and money travelling to a course.
• You can start straight away. Online eCourses are just a few clicks away and DVD and CD ROM eCourses can be with you in a matter of days. There's no paperwork and no fuss.
• Flexibility is built in. Learn when it suits your business and your colleagues, with training designed to fit in around your work patterns and personal life.
• You learn at your own level and at your own pace. Individuals remain in control of their learning and can fill in knowledge gaps rather than cover ground they're already familiar with.
• Team Managers or course buyers can track their employees' progress. Our online eCourses have an inbuilt tracking system ensuring that employees remain on schedule.