The Helping Hand: Coaching Skills for Managers

Introduction

An overwhelming 80% of managers in a Chartered Management Institute survey [1] felt they would benefit from coaching in their workplace. By including coaching within their training programmes, businesses can enjoy all the benefits that this popular, highly tailored approach to learning can bring.

The Helping Hand: Coaching Skills for Managers provides a comprehensive introduction to the entire coaching process. By following the five key stages in a successful coaching programme, managers will benefit from a more skilful and knowledgeable team, a more efficient department and happier, more productive staff.

[1] Source: The Coaching At Work Survey, 2002, Chartered Management Institute

Who is the course for?

The Helping Hand: Coaching Skills for Managers is ideal for managers who have limited or no knowledge of how to identify skills gaps in their teams, and how to act on this knowledge to improve their team’s performance.

This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.

What will you get from this course?

When you have completed this course you will be able to:

• understand how coaching is an essential part of managing people
• identify skills needs in your team
• describe the coaching process
• understand how to monitor the results of coaching

Course features

Famous faces including Robert Lindsay, Jan Ravens and John Cleese show you how to and how not to approach giving responsibility to your staff. The course follows a manager who needs to identify which tasks a team member could take responsibility for, and coach them accordingly. He learns how to identify exactly where the need for coaching lies, how to conduct the coaching itself and how to monitor the results.

Set in everyday surroundings, well-known performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them. The familiar settings and witty role play will help you to apply the material to your own workplace.

Before you begin you’ll take a short test to help identify any knowledge gaps. As you work through the course you’ll be presented with simple exercises to check your learning.

You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course is available for six months from the date first accessed.

Other courses you might be interested in

Performance Matters: The Need for Constructive Criticism, Performance Matters: The Importance of Praise, The Dreaded Appraisal: Both Sides of the Appraisal Interview, Harvard ManageMentor

Course code

104198BT007

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