Challenging Behaviour

Introduction

Statistics show that each year as many as 18.9 million working days are lost to bullying and up to a half of all stress-related illnesses are a direct result of bullying [1].

Businesses that tolerate inappropriate behaviour not only fall foul of their legal responsibility to protect staff, they are likely to suffer poor employee relations, low morale, inefficiency and the loss of valuable personnel.

This course explores why inappropriate behaviour in the workplace cannot be tolerated legally or morally and equips employees with the tools to recognise and put a stop to bullying and harassment.

[1] Banbullyingatwork.com

Who is the course for?

Challenging Behaviour is suitable for staff at all levels within an organisation.

This course is appropriate for any business sector, there are no formal entry requirements and employees do not need any prior experience.

What will you get from this course?

When you have completed this course, you will be able to:

• Understand your legal and moral responsibilities to prevent bullying and harassment
• Understand why inappropriate behaviour cannot be tolerated
• Identify inappropriate behaviours and recognise when a problem exists
• Respond to inappropriate behaviour
• Work successfully as part of a diverse team

Course features

Developed in partnership with The Andrea Adams Trust, the only UK charity committed to tackling workplace bullying and global law firm Simmons and Simmons, this course provides guidance on current best practice to help you limit the damage caused by bullying and harassment at work.

Featuring dramatisations based on actual experiences, Challenging Behaviour explores a comprehensive range of bullying and harassment issues from the legislation that exists to protect employees to the right way to react should you witness inappropriate behaviour.

As you work through the course, you’ll be presented with simple exercises to check your learning. Detailed checklists can be printed off and kept for future reference and an Assessment Quiz at the end of the course lets you gauge how well you have understood all the issues.

You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course takes approximately 1 hour 20 minutes to complete and you do not have to complete the entire course in a single session. If you do choose to take a break during the course, you will be able to return to the point you left your learning the next time you login. The course is available for six months from the date first accessed.

Other courses you might be interested in

Religion and Belief, Sexual Orientation, Gender Matters, Diversity Challenge, Employment Law 2006

Course code

104207BT001

Five reasons to enrol on an eCourse - today!

• You get value for money. Competitively priced, eCourses take place on-site so there's no need to waste valuable time and money travelling to a course.
• You can start straight away. Online eCourses are just a few clicks away and DVD and CD ROM eCourses can be with you in a matter of days. There's no paperwork and no fuss.
• Flexibility is built in. Learn when it suits your business and your colleagues, with training designed to fit in around your work patterns and personal life.
• You learn at your own level and at your own pace. Individuals remain in control of their learning and can fill in knowledge gaps rather than cover ground they're already familiar with.
• Team Managers or course buyers can track their employees' progress. Our online eCourses have an inbuilt tracking system ensuring that employees remain on schedule.