Managing Stress: Managing your behaviour

Introduction

Almost 14 million working days were lost to stress in 2006, costing British industry more than £530 million [1]. With an estimated 530,000 workers seeking medical advice for work-related stress each year, the problem has a real and direct impact on productivity and profitability.

Managing Stress: Managing Your Behaviour is a practical introduction to the causes and effects of workplace stress. It helps managers identify potential causes of stress and gives them a simple, eight-point guide to reducing and eliminating stress. By the time they have completed the course, they’ll have developed a personal action plan to prevent stress in themselves and the people around them.

This course is structured around a series of engaging video clips. Key messages are delivered with simplicity and impact, making learning more memorable.

[1] Health and Safety Commission, November 2007

Who is the course for?

Managing Stress: Managing Your Behaviour is suitable for individuals and managers who have limited understanding of the nature of stress and how it affects people.

This course is appropriate to any business sector, there are no formal entry requirements and employees do not require any prior experience.

What will you get from this course?

When you have completed this course you will be able to:

• understand the difference between pressure and stress
• understand how stress affects people and recognise the symptoms of stress
• know your current stress level
• adopt eight effective methods of preventing and managing stress in the workplace

Course features

This course will show you how to and how not to create a stress-free work environment. The course expands the eight key points of managing stress, from getting your priorities right to clear communication and listening skills, from being positive and flexible to learning to say 'no'. It gives clear direction on how to earn respect from your colleagues and ensure you provide a healthy work environment where stress is not passed from one individual to others.

Set in everyday surroundings, the performers act out realistic situations in a light hearted and entertaining way that will help you recognise some common errors and understand how to correct them. The familiar settings will help you to apply the material to your own workplace.

Before you begin the course, you'll take a short test to help identify any knowledge gaps. As you work through the course, you'll be presented with simple exercises to check your learning. At the end there is a 15 question quiz to help sum up what you have learned.

You can start the course straight away and access it at any time, providing you have the use of a computer with an internet connection. The course is available for six months from the date first accessed.

Course Code

104198BT045

Other courses you might be interested in

Identifying Self Development Needs, Time Management, Making Time: Priorities, People and Procedures at Work

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