Passwords and enrolment keys

I've lost my user name / password - what do I do?
What is an enrolment key?
How do I get my enrolment keys?
Do I need an enrolment keys if I am buying for myself?


I've lost my user name / password - what do I do?

Follow the link on the "log in" page. If you've forgotten your password, enter the email address you used when registering with learndirect business eCourses, and we will email you your User ID and Password.

What is an enrolment key?

If you are buying multiple copies of the same course or if you specify that you are "buying for others in your company" the purchase process will generate enrolment keys. An enrolment key is a key comprised of letters and numbers. One enrolment key is generated for each course that you purchase. If you buy, say, 10 copies of the same course, you will get 10 enrolment keys. Each enrolment key can be used by only one registered user and relates to only one particular course. When an enrolment key is entered on the "my courses" page, the user will be given access to the relevant course. You can distribute these keys to other people in your organisation in order to provide them with access to courses. They will first need to register or log in to the website.

How do I get my enrolment keys?

After you have completed a course purchase, if you are buying multiple copies of the same course or you have specified that you are "buying for others in your company", a set of enrolment keys will be generated. These will then be emailed to you.

Do I need an enrolment key(s) if I am buying for myself?

No - if you specify that you are buying for yourself, the course will automatically appear on the "My courses" page.